Frequently Asked Questions

Everything you need to know about your Oxen Sports gear and orders.

What is the standard shipping timeframe?

We process orders within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.

How can I return or exchange an item?

We offer a 30-day return policy for all unworn and unwashed gear with original tags attached. Simply visit our Returns Portal to start your exchange or refund process.

Does Oxen Sports offer team or bulk discounts?

Yes, we provide specialized pricing for sports teams, schools, and organizations. Please contact our sales department at teams@oxensports.com for a custom quote.

How should I care for my high-performance apparel?

To maintain the integrity of technical fabrics, we recommend machine washing in cold water with like colors and air drying. Avoid using bleach or fabric softeners.

Are your products covered by a warranty?

All Oxen Sports equipment and apparel are backed by a 90-day manufacturer warranty against defects in materials or workmanship.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.